Purpose:
• Rolls out MSC Products and Services to prospective clients within the Zones
• Builds clients and institutional capacity within the designated zones to access and absorb MSC Products and Services.
Maintain sound relationships and offer support/guidance to all stakeholders within the designated zones to market, source clients and institutions to access and grow MSC Credit & Investment Business Facilities in the field.

Key Result Areas:
• Promote and maintain customer service relationships in the Zone by attracting, retaining and ensuring client loyalty to MSC
• Drive business growth and development of MSC’s Products (Credit, Investment, grants, demonstration projects, grants) and Services) in the Zone/ Region.
Monitor business portfolio to avoid non-performing assets/investments within the Zone
• Promote/create awareness of MSC brand of products & services within the Zone
Complies with MSC workflow processes and procedures in sourcing clients and business cases seeking MSC offerings in the market.

Key Accountabilities /Key Tasks:
• Drives the business growth and development of MSC’s Products (Credit, Investment, grants, demonstration projects and grants) and Services within the zone to grow business volume/portfolio both in quantitative & qualitative terms in the respective zones.
• Disseminate information and analyse market prospects, trends, risks and opportunities in the Zone to maximize & leverage MSC brand presence.
Creates, promotes and maintains the highest client service standards/relationships within the zone to both existing and newly attracted businesses/customers to ensure retention and loyalty to MSC products and services.
• Analyse the performance of the zonal client portfolio (credit and grants) and report to the immediate supervisor.
• Establish within the zone an effective Sales Information System/database of clients and competitors.
• Provides capacity building services, engages and negotiates with clients seeking MSC products and services and ensures client’s compliance with MSC policies and procedures
• Prepares periodic work plans, budgets and status reports on the Zone performance reports and submits them to Regional Managers/management.
• Identify the various operational risks of the respective zones and provide mitigation measures.
• Manage the performance and development of Zonal office staff and support them to meet the set targets.
• Monitor the zonal business credit and grant portfolio within agreed risk parameters at all times to ensure quality assets/investments.
• Constantly explore and enhance MSC’s brand within the zone to attract the target markets to access MSC products and services.
• Translates MSC strategy into processes that nature and sustain new business relationships within the zone to grow & spread MSC products and services in the market
• Undertake to conduct sales research on competitors, analyse current and future services within the zone
• Review clients/institutional appraisal reports within the zone and provide technical advice to facilitate eventual approval and disbursement.
• Recover the loans disbursed in the respective zones.

Qualifications and Experience:
• Honours degree in any of the following fields; Business Administration or related business field from a recognized University / Institution.
• Master’s degree in Economics, Commerce, Microfinance, Business Administration or any other related field from a recognized University / Institution is an added advantage.
• Certification in relevant fields will be an added advantage
• Possession of relevant professional qualifications in development finance will be an added advantage
• Proven experience in delivering development programs
• Six (06) years of progressive working experience in the financial services sector
• Possession of relevant computer skills is a must.

Competencies/Person Specifications:
• Ability to demonstrate excellent managerial skills.
• Ability to demonstrate a good understanding of Microfinance / financial institution management.
• Ability to demonstrate analytical skills, clear decision-making ability, and highest standards of integrity.
• Ability to demonstrate objectivity & impartiality with concern for accountability & achieve results.
• Ability to work under pressure with tight deadlines.